How should a waiting room with several doctors be managed?
Written by the Tebeasy team · Published · Updated
Structure queues, offices, calls, transfers and displays for a clinic with several doctors.
Choose the right separation level
Create a queue per doctor for independent journeys or per specialty when several doctors share activity. Avoid presenting too many choices on the kiosk.
Assign workstations and offices
Each doctor sees useful queues only. The secretary retains controls to correct a service, recall a ticket or perform an approved transfer.
Design the display
A shared room can show all office calls with clear destinations. Separate zones need display rules so patients do not follow irrelevant calls.