Queue management for a medical practice
Tebeasy connects reception, the doctor workstation and the waiting-room television. A patient receives a ticket and waits for the doctor to call the number.
A clear single-doctor workflow
The patient selects the doctor or service on the kiosk or compact terminal. The doctor views the local queue from a Windows workstation and calls the next number when ready.
The active number appears on the waiting-room television, giving patients a clear instruction without repeated verbal announcements.
- Printed ticket and arrival time
- Call from the doctor workstation
- Visible television display
Fewer reception interruptions
The ticket clarifies arrival order. The secretary can welcome patients, correct a queue and answer exceptions from one workstation rather than repeating the same status information.
Daily operation stays on the practice’s local network and does not require Internet access.
Equipment that fits the reception area
Choose a complete kiosk for a prominent self-service point or a compact touchscreen with a separate thermal printer where space is limited. Compatible existing computers and televisions can be reviewed for reuse.
Configuration example
A simple journey for an individual medical practice
Situation
One doctor receives patients in one consultation room while visitors regularly ask reception who will be called next.
Need
Clarify waiting order without adding reception work.
Typical configuration
- • Compact touchscreen terminal
- • Separate thermal printer
- • Waiting-room television
- • Doctor workstation
- • Local network
Illustrative workflow
- 1.Patient prints a ticket
- 2.Ticket joins the local queue
- 3.Doctor views the queue
- 4.Doctor calls the next patient
- 5.Number and office appear on television
Expected operational benefits
- • Clearer waiting order
- • Fewer repeated reception questions
- • Simpler orientation
- • More professional waiting experience
This scenario illustrates one possible configuration. It is not a customer testimonial.
Tebeasy in operation
Screenshot supplied from the waiting-room display module. Appearance may vary by configuration.
Request a demonstrationFrequently asked questions
Does daily operation require Internet access?
No. Kiosk, workstations and television communicate over the local network.
Can the doctor call the next patient?
Yes. The doctor workstation provides the calling control.
Can existing equipment be reused?
Compatible computers and televisions may be reused after a technical review.