Queue system without Internet dependency
Daily Tebeasy operation uses the organisation’s local network. An Internet interruption does not stop ticket printing or patient calls.
What communicates locally
The kiosk or terminal sends ticket activity to the local SQL Server database. Doctor and secretary workstations access authorised queues and calling instructions reach the television display.
Normal operational traffic remains inside the organisation’s network.
- Kiosk and printer
- Doctor and secretary workstations
- Local SQL Server
- Waiting-room television
Continue during an Internet interruption
Loss of Internet access does not stop a local network that remains operational. Tickets, calls and the display can therefore continue normally.
A power outage, stopped local equipment or internal network failure remains a separate technical incident.
Wired or wireless connection
RJ45 provides a physical link where cabling is practical. Access points and repeaters can be reviewed where visible inter-room cables should be avoided.
The choice follows a technical survey because walls, distance, layout and interference affect wireless coverage.
Tebeasy in operation
Photo supplied of a local network installation for the project.
Request a demonstrationFrequently asked questions
Is Internet required to call a ticket?
No. Calls travel over the operational local network.
Where is the database?
SQL Server is installed locally in the planned environment.
Is existing clinic Wi-Fi always enough?
Not necessarily. Coverage and stability require technical validation.