How should a laboratory calling system be chosen?
Written by the Tebeasy team · Published · Updated
Evaluate services, counters, queues, displays and exceptions before choosing a laboratory system.
Map services
Count genuinely different journeys. Do not create separate queues when the same counter treats visitors identically. Separate where staff, priority or destination changes.
Define calling workstations
List counters and rooms that need calling controls. Assign useful queues and decide what happens to absent or incorrectly directed tickets.
Choose display and ticket content
The ticket identifies the journey without unnecessary detail. The television associates number with counter or room at a readable size.